Useful extras
Be a good listener
Although listening seems like something we can do without thinking, it’s actually not. Becoming an active listener takes some practice and effort. Today, learn about active/reflective listening techniques and then practice them with a friend or coworker.
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The site listed above (http://www.crnhq.org/windskill3.html) was very informative. An important thing to remember when prcaticing active listening is that it doesn’t mean “active listening then giving advice”. Most of the time, people just want someone to really listen so they can get their feelings off their chest, and although you may have good intentions, your advice may give them a turn for the worst.
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